Terms of service

Welcome to Vorzenta

By accessing or using the Vorzenta website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

Vorzenta provides footwear and related products through its online store. By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Product Information

We strive to display our products as accurately as possible. However, actual product colors, materials, and appearance may vary slightly due to screen settings, photography, or manufacturing updates.

3. Pricing & Availability

All prices are listed in Pakistani Rupees (PKR) unless otherwise stated. Prices and product availability may change without prior notice.

Vorzenta reserves the right to cancel or refuse orders in cases of pricing errors, stock shortages, or suspected fraudulent activity.

4. Orders

Once an order is placed, you will receive an order confirmation. Acceptance of an order does not guarantee shipment. Vorzenta reserves the right to cancel orders when necessary.

5. Payments

Customers agree to provide accurate payment and billing information. Cash on Delivery (COD) and other payment methods may be available depending on location and platform availability.

6. Shipping

Shipping and delivery timelines are governed by our Shipping Policy. Delivery times are estimates and may vary due to factors beyond our control.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Returns & Refund Policy. Customers should review that policy before making a purchase.

8. Intellectual Property

All website content, including logos, branding, graphics, product images, text, and designs, is the property of Vorzenta and may not be copied, reproduced, or used without written permission.

9. User Conduct

Users agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security or functionality.
Submit false information or fraudulent orders.
Copy or misuse website content without permission.

10. Limitation of Liability

Vorzenta shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

11. Third-Party Services

Our website may contain links to third-party websites or services. Vorzenta is not responsible for the content, policies, or practices of third-party websites.